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Order Process

Product Inquiry

1. Product Inquiry

Client confirms product model & quantity.

Quotation

2. Quotation

Sales team prepares specification sheet & quotation.

Confirmation

3. Confirmation

Client approves specifications, quantity, terms, price & lead time.

Proforma Invoice (PI)

4. Proforma Invoice (PI)

Sales issues PI for client’s payment.

Payment

5. Payment

Receive full payment or deposit.

Production Scheduling

6. Production Scheduling

Orders scheduled; custom orders get design drawings within 2 days.

Manufacturing

7. Manufacturing

Production with progress updates.

Quality Check

8. Quality Check

Photos or video inspection before shipment.

Packaging

9. Packing & Documentation

Provide packing list for shipment arrangement.

Shipping Confirmation

10. Shipping Confirmation

Client confirms shipping method & required documents.

Final Shipment Check

11. Final Shipment Check

Photos before loading; container number & seal recorded.

Logistics Tracking

12. Logistics Tracking

Ensure safe arrival with milestone updates.

Customs Clearance

13. Customs Clearance

Provide necessary clearance documents.

After Sales Support

14. After Sales Support

Timely assistance when needed.